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30 Articles
Step by Step Instructions
Adjust power/sleep settings in Windows 10
Five steps for reporting a successful phishing attack (end-users)
How to disable sleep mode when closing laptop lid
How to complete credit card payment for open invoices
How to disable or uninstall Microsoft Teams
15 Articles
Microsoft Office 365 Software Instructions
Set Outlook 365 to calendar/mail default in Windows 10 Professional
Help users create teams and channels in Microsoft Teams
Set up the Microsoft Authenticator app
How to use Phish Reporter button in Microsoft Outlook
How to access your Office 365 email (offsite or out of the office)
18 Articles
RMM Managed Solution Software
Help from Cross Computers (made even easier to use)
Executive Report details and key points to review
Regular Report details and key points to review
Asset Report details and key points to review
Patch Report details and key points to review
3 Articles
Billing
Billing Questions – Domain Names
Billing Questions – Web Hosting
How to complete credit card payment for open invoices
3 Articles
RMM Support Tickets
How to submit a support ticket to Cross Computers (simple as email)
Management of your support ticket submission to Cross Computers
Benefits of new support ticket system at Cross Computers
1 Article
AI
Microsoft CoPilot Adoption and Tips
31 Articles
Protecting your business
Remote Access New User Setup
Are you assuming Quickbooks Online is being backed up, the real answer is NO.
Remote Access – Step by Step Instructions
Five steps for reporting a successful phishing attack (end-users)
How to disable or uninstall Microsoft Teams
1 Article
IT Industry News
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9 Articles
Software
Partial list of software we use and update constantly from Cross Computers
Understanding multiple logins for your applications – G Suite, Windows, Office 365, One Drive, Adobe
What version of Microsoft Windows do I have?
Understanding IT security planning (long term)
Instructions and steps to send encrypted email in Microsoft 365 Outlook
2 Articles
Helping Parents/Helping Kids
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Be careful of these safety hazards using power strips