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30 Articles Step by Step Instructions

  • How to disable or uninstall Microsoft Teams
  • Update Google Chrome
  • How to access Microsoft Outlook 365 from Iphone, tablet, Ipad, Android phone, etc.
  • How to start remote support session with Cross Computers via email
  • What if I have a virus? Here are step by step instructions to help with removal.

15 Articles Microsoft Office 365 Software Instructions

  • Set up the Microsoft Authenticator app
  • How to use Phish Reporter button in Microsoft Outlook
  • How to access your Office 365 email (offsite or out of the office)
  • Free Microsoft Office 365 Training Videos and Help
  • How to block an email address in Microsoft Outlook 365

18 Articles RMM Managed Solution Software

  • Regular Report details and key points to review
  • Asset Report details and key points to review
  • Patch Report details and key points to review
  • How to check for updates on Bitdefender Endpoint Security managed solution
  • CrossBack Explanation – Our Disaster Recovery Solution

3 Articles Billing

  • Billing Questions – Domain Names
  • Billing Questions – Web Hosting
  • How to complete credit card payment for open invoices

3 Articles RMM Support Tickets

  • How to submit a support ticket to Cross Computers (simple as email)
  • Management of your support ticket submission to Cross Computers
  • Benefits of new support ticket system at Cross Computers

1 Article AI

  • Microsoft CoPilot Adoption and Tips

31 Articles Protecting your business

  • How to disable or uninstall Microsoft Teams
  • How to use Phish Reporter button in Microsoft Outlook
  • Understanding remote access (NinjaRemote, Teamviewer, VPN, Sharepoint, etc.)
  • Update Google Chrome
  • Tasks to complete weekly if you prefer not to use RMM Complete Service

1 Article IT Industry News

  • Subscribe to our newsletter for free information and support

9 Articles Software

  • Partial list of software we use and update constantly from Cross Computers
  • Understanding multiple logins for your applications – G Suite, Windows, Office 365, One Drive, Adobe
  • What version of Microsoft Windows do I have?
  • Understanding IT security planning (long term)
  • Instructions and steps to send encrypted email in Microsoft 365 Outlook

2 Articles Helping Parents/Helping Kids

  • Subscribe to our newsletter for free information and support
  • Be careful of these safety hazards using power strips
About Cross Computers, Inc.

Cross Computers

Cross Computers, Inc., is a trusted technology solutions firm that provides expert service and onsite support for businesses with 5 to 100 employees in the Greater Cincinnati and Northern Kentucky area.

We deliver professional IT support, ensuring business owners can stay focused on growing their companies while we handle their technology challenges.

Contact Info

Information: info@crosscomputers.com

Support: support@crosscomputers.com

Cross Computers, Inc.

P.O. Box 173

Hebron, KY 41048

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