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30 Articles Step by Step Instructions

  • Adjust power/sleep settings in Windows 10
  • Five steps for reporting a successful phishing attack (end-users)
  • How to disable sleep mode when closing laptop lid
  • How to complete credit card payment for open invoices
  • How to disable or uninstall Microsoft Teams

15 Articles Microsoft Office 365 Software Instructions

  • Set Outlook 365 to calendar/mail default in Windows 10 Professional
  • Help users create teams and channels in Microsoft Teams
  • Set up the Microsoft Authenticator app
  • How to use Phish Reporter button in Microsoft Outlook
  • How to access your Office 365 email (offsite or out of the office)

18 Articles RMM Managed Solution Software

  • Help from Cross Computers (made even easier to use)
  • Executive Report details and key points to review
  • Regular Report details and key points to review
  • Asset Report details and key points to review
  • Patch Report details and key points to review

3 Articles Billing

  • Billing Questions – Domain Names
  • Billing Questions – Web Hosting
  • How to complete credit card payment for open invoices

3 Articles RMM Support Tickets

  • How to submit a support ticket to Cross Computers (simple as email)
  • Management of your support ticket submission to Cross Computers
  • Benefits of new support ticket system at Cross Computers

1 Article AI

  • Microsoft CoPilot Adoption and Tips

31 Articles Protecting your business

  • Remote Access New User Setup
  • Are you assuming Quickbooks Online is being backed up, the real answer is NO.
  • Remote Access – Step by Step Instructions
  • Five steps for reporting a successful phishing attack (end-users)
  • How to disable or uninstall Microsoft Teams

1 Article IT Industry News

  • Subscribe to our newsletter for free information and support

9 Articles Software

  • Partial list of software we use and update constantly from Cross Computers
  • Understanding multiple logins for your applications – G Suite, Windows, Office 365, One Drive, Adobe
  • What version of Microsoft Windows do I have?
  • Understanding IT security planning (long term)
  • Instructions and steps to send encrypted email in Microsoft 365 Outlook

2 Articles Helping Parents/Helping Kids

  • Subscribe to our newsletter for free information and support
  • Be careful of these safety hazards using power strips
About Cross Computers, Inc.

Cross Computers

Cross Computers, Inc., is a trusted technology solutions firm that provides expert service and onsite support for businesses with 5 to 100 employees in the Greater Cincinnati and Northern Kentucky area.

We deliver professional IT support, ensuring business owners can stay focused on growing their companies while we handle their technology challenges.

Contact Info

Information: [email protected]

Support: [email protected]

Cross Computers, Inc.

P.O. Box 173

Hebron, KY 41048

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